Error 57 · SIM and GSM
VanMoof error 57: SIM card doesn't communicate
With error 57 the bike detects the SIM card, but can't communicate with it.
What we do
This error code can have more than one cause. A diagnosis tells us which, and you get a final price before we repair anything.
Diagnosis
€40.00 estimated price, including VAT
- Error code and firmware readout
- Electrical measurement of battery, cartridge and wiring loom
- A final price for the repair
- Fully deducted if you go ahead with the repair
1–2 days once it's with us
More about this repair →How it works
- 1Request the repair and describe the problem.
- 2We email you an estimated price and turnaround.
- 3Drop off your bike or part, or send it by courier. We send it back for free.
- 4We check it, send the final price, and repair it once you agree.